Refund Policy
Effective Date: 09/03/2025
Last Updated: 09/03/2025
At Reliance Lab Testing Solutions, LLC , we value your business and strive to provide accurate, reliable, and timely testing services. Please review our Refund Policy carefully before booking services.
1. Deposits
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All deposits made to secure an appointment are non-refundable under any circumstances.
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Deposits will be applied towards the final cost of the scheduled service.
2. Payments
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Full payment is due at the time of service unless otherwise agreed upon.
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Payments for services already rendered are non-refundable.
3. Rescheduling
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Clients may reschedule an appointment with at least 24 hour notice, and the deposit will be applied to the new appointment.
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Failure to provide proper notice or a “no show” will result in forfeiture of the deposit.
4. Cancellations
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If a client cancels an appointment, the deposit will not be refunded.
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In the rare event that Reliance Lab Testing Solutions, LLC must cancel or reschedule a service, clients may either:
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Apply the deposit/payment toward a future appointment, OR
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Request a refund for the canceled service.
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5. Exceptions
Refunds will only be issued in cases where payment was made in error or when required by law.
Questions regarding this Refund Policy, please contact:
Reliance Lab Testing Solutions, LLC
Mailing Address: 1323 Scotland Crossing Dr. Unit #2000
Laurinburg, NC 28352
Phone: (843)287-4402